MOR Furniture Warranty: What You Need to Know
Looking for a new piece of furniture? MOR Furniture offers a wide selection of stylish and functional pieces at competitive prices. But what about the warranty? It's important to understand what's covered and how to file a claim before making your purchase.
What Does MOR Furniture's Warranty Cover?
MOR Furniture offers a comprehensive warranty on its furniture. Here's a breakdown of what's typically covered:
- Manufacturer's Defects: This covers issues with materials or workmanship that cause the furniture to malfunction or break down.
- Frame Construction: Most MOR Furniture warranties cover the frame of the furniture against defects for a specific duration.
- Upholstery: Depending on the type of upholstery, the warranty may cover tears, rips, or fading.
- Mechanisms: This includes warranty coverage for moving parts like drawers, hinges, and reclining mechanisms.
What's Not Covered?
Keep in mind that MOR Furniture's warranty doesn't cover everything. Here are some common exclusions:
- Normal Wear and Tear: This includes scratches, stains, or fading that occur through everyday use.
- Accidental Damage: This refers to damage caused by accidents, like spills, drops, or fire.
- Improper Care: If you fail to care for your furniture according to the manufacturer's instructions, the warranty may not cover damage that results.
- Commercial Use: MOR Furniture warranties are typically designed for residential use, not commercial settings.
How Long Does the Warranty Last?
The duration of the MOR Furniture warranty varies depending on the type of furniture and the specific item. Generally, you can expect a warranty that lasts between 1 and 5 years.
How to File a Warranty Claim
If you experience an issue with your MOR Furniture that you believe is covered by the warranty, here's what you need to do:
- Contact MOR Furniture: Call their customer service line or visit their website for information on filing a claim.
- Provide Proof of Purchase: You'll need to present a copy of your original receipt or sales invoice.
- Describe the Problem: Explain the issue with your furniture as clearly as possible.
- Provide Photos or Videos (if applicable): This can be helpful to illustrate the problem.
Tips for Maintaining Your MOR Furniture Warranty
- Read the Warranty Carefully: Familiarize yourself with the terms and conditions of the warranty before you purchase.
- Keep Your Receipt: This serves as proof of purchase for warranty claims.
- Follow Care Instructions: Regularly cleaning and maintaining your furniture according to the manufacturer's instructions can help prevent damage.
Conclusion
MOR Furniture offers a solid warranty that covers a variety of potential issues. By understanding the terms and conditions, and taking proper care of your furniture, you can ensure that your purchase is protected for years to come. Remember, always keep your proof of purchase, and don't hesitate to contact MOR Furniture if you have any questions or need to file a claim.